Ten16 Recovery Network is committed to providing the best, most successful treatment experience possible.  We believe that supportive family and friends are an important part of the recovery process for our clients.  Part of being supportive is to learn as much as possible about the disease of addiction while being provided an opportunity to ask appropriate questions and discuss concerns, both with treatment staff as well as with other families and friends who are dealing with similar issues.

In support of family involvement, Ten16 Recovery Network offers weekly visitation hours every Sunday from 2:30-5:30 pm.  The person involved in treatment will be asked to submit a list of  family and friends they might having visit while they are in our care.  They will have the option to select 2 adult visitors for each Sunday visit.  Children may visit and are not limited by number unless space constraints become an issue.  All visitors will be expected to gather for a brief welcome session with staff prior to being allowed to visit.  Visitors are not to arrive on site before 2:15 p.m., but must be on time for visitation or will be turned away.    Visits from a famly member or friend must be pre-approved by the residential staff.   

Clients are allowed to receive items from families on visitation days.  We ask that families and friends refrain from bringing food and beverages for clients in treatment.  This includes packaged foods.  Clients are allowed to purchase items from the store each week and may receive money for purchases at visitation as well. Clients are provided a list of items to bring with them when they enter treatment.  If a client has forgotten items or needs additional items brought, this may be done at any time within the first week of treatment.  Arrangements must be made with CSS (Client Support Specialist) staff to ensure that items are dropped off at an appropriate time.  Items may not be given directly to the client, but must be brought to the CSS office for approval and distribution.  After the first week of treatment, all additional item drop off’s MUST occur at the beginning of family visitation on Sundays.  Items approved for Sunday drop-off include needed clothing, money, and cigarettes.   Again, items may not be given directly to the client, but must be brought to the CSS staff office for approval and distribution.   Items dropped off outside of these parameters will be refused by staff. 

Clients may write letters as often as they like.  Our mailing address is: Ten Sixteen Recovery Network-Residential; 1213 E. Isabella Rd. .,Midland, MI  48640.

If you have questions or concerns about visitation policy or procedures, you may contact our Residential Program Manager, Holli Carter at (989)835-3466 to address your concerns.