Your Rights & Responsibility

Ten16 is committed to the privacy of every person with whom we have contact.  It is essential that you can trust us to protect your right to confidentiality as you start treatment and begin the recovery process.  There are several federal safeguards protecting the personal information that you share while in treatment, and prevents any of the staff from releasing without your written consent.   

Most people are aware of HIPAA (the Health Insurance Portability and Accountability Act of 1996) as the main privacy law.  However, there are actually even more restrictive privacy regulations specifically for the treatment of substance use disorders.  These laws can be found in the Code of Federal Regulations (42 CFR, Part 2).

We believe that this higher standard is necessary.  We are committed to your privacy and confidentiality on a daily basis.  At Ten16, we expect a conscious commitment from every staff person to our clients' privacy.  This is a time when you are choosing to do one of the most difficult and heroic things a person can do - changing the direction of your life. 

The expectation that we have for the staff, we also have for you while you are involved in one of our programs.  No one has the right to take a person's confidentiality away from them.  We ask all clients to respect the need for privacy that they want for themselves, and never discuss the personal, private information of others outside of treatment.  This is the only way to ensure that everyone experiences a sense of safety while at Ten16.

When everyone is committed to a person's right to privacy and confidentiality, then it is much easier to focus on the real work of personal change and lasting recovery.